Customer Spotlight

Life Sciences Company

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AT-A-GLANCE

Location

Global

Solution Area

Company Size

$1.5 Billion

Medical Device Manufacturer’s Demand Planning in Better Health with Oracle SCM Cloud

The advancements in medical device technologies over the past century have been nothing short of life-changing for millions of people worldwide. From cardiac defibrillation to magnetic resonance imaging to the insulin pump and so much more; medical innovations have given individuals a second chance at life, improved the accuracy of medical diagnoses, and made potentially serious diseases more manageable. However, for manufacturers to pump out the life-changing devices that the world relies on for its health needs, their behind-the-scenes production processes must be in good working order. That was not the case for a recent client of ours. In need of a solution, the company turned to Inspirage for a cure.

Inspirage had previously implemented Oracle Product Lifecycle Management (PLM) for this client. They were impressed with the PLM team and wanted to replicate that success on the planning side. When the client reached out to Inspirage this time, the company’s legacy demand planning software was adversely affecting productivity. It was utilizing Forecast Pro, which is leveraged primarily by product-based businesses. Forecast Pro is an off-the-shelf solution that aims to help companies to reduce costs, right-size inventories, and improve planning through accurate business forecasting, statistical methods, machine learning, and other capabilities.

However, the software’s framework and architecture prevented the client from realizing these benefits. In Forecast Pro, the demand planning processes were different in U.S. and international markets. Since the processes were not standard, demand planning was disconnected between teams. For example, because the software was entirely decentralized, individual users were operating in silos, cut off from the rest of the business. This lack of centralization and visibility prevented users from seeing what changes were made to data. Without direct access to that information, workers often had to ask their colleagues to inform them of relevant updates.

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