Manufacturer of Corrugated Boxes for the Agricultural Industry Reaps the Fruits of Its Transformative Oracle Cloud ERP Initiative
More than 50 years ago, a college student in California got his start in the packaging industry with a job gluing labels onto the wooden crates used for shipping fruits and vegetables. He followed this by starting his own company, which became a significant supplier of grape, tree fruit, and other fresh produce packaging for the agricultural industry. After switching from wooden boxes to corrugated boxes in the 1980s, the organization opened a machinery division to manufacture its products for sale. Within two years, the manufacturer — now an Inspirage client — sold corrugated boxes to businesses throughout the United States. Today, the organization employs as many as 700 people during peak growing and harvesting seasons.
While the quality of our client’s products is a tangible reason for its success, the owner’s unwavering and ongoing commitment to customer service has always set the company apart from its competitors. However, our client goes to such great lengths to keep customers happy that it has created significant complications. These issues arise from embracing non-traditional business processes to cater to their needs, such as changing the product mix and priorities in response to the weather’s effect on crop outputs. The company even sends employees to grower sites to help customers assemble boxes occasionally.
Unfortunately for our client, its technology track record was not equal to its business success. The company was still using an inadequate, decades-old JD Edwards “green screen” legacy solution, which had outdated security features and required periodic hardware and software updates. A lack of comprehensive planning had doomed an earlier attempt to implement a new system. As a result, the company’s finance, manufacturing, and distribution divisions remained disparate. The company had no centralized purchasing processes.
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