Service Cloud boosts repair operations in the Automotive Industry
Because repair and service details vary depending on the make and model of vehicles, the vehicle repair and overhauling business is highly segmented. Finding an out-of-the-box software solution to simplify and manage the service business is not an easy feat. Many of the solutions available require business processes to adapt to the requirements of the application. This can be an overwhelming and challenging ask for many companies.
Inspirage’s Service and Repair Solution addresses challenges in the automotive industry by automating the end-to-end process of service and repair operations. From the initial identification of customers and vehicles to supplying an estimation of work, checking existing warranties, providing service-level agreements, planning for parts to be available, and executing the repairs, there are countless factors involved in servicing a vehicle. Each of these steps is comprised of several tasks, each with its own set of required information. Inspirage’s solution allows the user to expeditiously manage and execute these tasks. The result is an increase in customer satisfaction. Our productivity-enhancing solution reduces the risk of losing business to competitors.
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