The world has entered an era in which future-forward businesses and customers expect innovation to be the norm. Visionaries and market leaders expect easy access to innovative technologies and strategies to turn their visions of growth and economic leadership into reality. A ceaseless devotion to digitally enabling the integrated enterprise is the foundation upon which success in the future is likely to be achieved.
The modern technologies that will transform data-driven enterprises and deliver intelligent solutions and experiences to their customers include digital twins, cloud-based platforms, artificial intelligence (AI), the Internet of Things (IoT), and the metaverse. Together, they will continue to shape the technological revolution. That is why today, more than ever, “future-proofing” supply chain-focused businesses in every industry include leveraging knowledge about the customer experience and enterprise-wide data trends that can identify obstacles to success and remove barriers to opportunity. It is essential to have ongoing access to the technology and expertise that prevent supply chain disruptions from interfering with production, delivery, and feedback — all of which can influence buying decisions and customers’ brand loyalty.
Embracing approaches that help prepare for supply chain disruptions and facilitate the customer experience allows organizations to stay on track regardless of the unexpected challenges they may encounter. Yet according to Accenture, just 8% of companies have taken steps to implement a strategy of total enterprise reinvention, which it defines as “a deliberate strategy that aims to set a new performance frontier … centered around a strong digital core.”
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