Case Study

Case Study: Multinational Financial Services Company

AT-A-GLANCE

Location

South and Central America

Solution Area

Company Size

$2.0 Billion

PBCS Implementation

The Client:
The client, through its affiliated insurance companies, markets a variety of insurance and financial products in 49 states, the District of Columbia and Puerto Rico, with subsidiary operations in Santiago, Chile. The client is committed to building long-term relationships with their customers and providing them with financial solutions as their needs change over time. Some examples of their products are:
• Individual life insurance
• Individual disability income insurance
• Individual annuities
• Group annuities
• Broker/dealer services

The Challenge:
The client experienced challenges stemming from their Legacy ERP and Legacy Planning Solution. In the ERP, the Smart Stream GL’s implementation took place in the late 1990’s. The challenges with this system were:
• Lack of integrated GL/Reporting system
• In-house Forecasting & Budget
• Limited reporting tool functionality – COGNOS, Excel and Access
• Fragmented/Disparate Chart of Accounts

For their Legacy Planning Solution, there were custom built relational databases that took place in the early 2000’s. The user interface was similar to Microsoft Access navigation. It had standardized reports available for pre-determined expense groupings, and their data was pushed to an external data warehouse for reporting and analysis. The challenges with this system were:
• Development/Maintenance was difficult due to lack of support and firsthand knowledge
• Reporting limitations with Excel
• Report maintenance difficult due to lack of hierarchies

The Solution:
Inspirage and the client worked together to develop the following goals:
• Select First Class Software Solution
• Minimize Infrastructure Footprint
• Provide scalable applications for future growth
• Fully Integrated ERP
• Timely, efficient and accurate reporting

Cloud Financials Solution Highlights:
• Full integration of Accounts Payable, Fixed Assets, General Ledger and Reporting
• Better controls and security
• Elimination of redundant and outdated reports, Chart of Accounts and Processes
• Cloud Base eliminates need for in house experts to support system
• Focus on configuration rather than customization

Cloud Procurement Solution Highlights:
All vendor purchases will take place in Oracle to streamline invoicing
• Purchase Orders
• Vendor Master
• Payment Terms
• Utilized job level approvals on all requisitions
• Dollar amount job level
• Direct manager is approver
• High dollar purchase orders will have multiple level of approval
• Integrated with Accounts Payable and Fixed Assets

Planning and Budgeting Cloud Service Solution Highlights:
• Construct PBCS application using dimension commonality with Fusion ERP
• Utilize cloud integration for direct data processing between Fusion and PBCS
• PBCS Plan Types user for:
Employee Expense Planning
− Capital Expenditure Planning
− Cost Center Expense Planning
− Consolidated Reporting Cube
• Flat File Integration with additional systems
• Automation processes built with EPM Automate scripts
• Planning process includes Budget, Forecast, and Long-Range Plan scenarios
• Calculations built to handle planning processes for Employee changes and Capital Expenses
• Excel Smart View Templates used for direct planning uploads (future project to plan through PBCS)
• Allocation Percentages captured and calculated for external system allocation processing
• Smart View (MS Office based tool) used perform planning processes and analyze and report data
• Standardized, highly formatted Financial Reports available via the web, pdf or excel file

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