Ground-up Redesign of their entire EDW and BI Architecture

The Client:
Our client is a recognized industry leader in optimizing IT infrastructures with comprehensive solutions in three key areas – Workplace, Network, and Data Center Services. Their team helps to maximize the availability, efficiency and productivity of IT infrastructure, regardless of its maturity. With experienced professionals and strategic partnerships in place, they transform IT environments to a future state centered around a pleasing end user experience supported by advanced, cloud-based, on-demand technologies and services.

The Challenge:
Business units within the company faced severe data challenges that were constrained by an outdated EDW architecture that was ineffective at providing key business leaders with timely and accurate information for decision making. A myriad of source systems and multiple reporting solutions created confusion and headache in determining which system to report out key metrics and KPIs across the company.

Examples of the data architecture challenges included:
– 30+ source systems, delivering data to multiple warehouses
– Significant customization of ERP software
– Multiple reporting engines, with significant overlap