Optimizing business processes in the dairy industry
- Tight quality regulations
- Changing seasonal products
- Various packaging requirements, in alternate sizes and shapes
- Promotional packaging and bundling of products
Understanding the requirements and challenges specific to this industry is key to choosing a solution that can automate and streamline your processes.
Choosing the right technological solution
For Part 2, let’s dive into some of the key requirements for dairy manufacturing and the best possible IT solutions for simplifying the bulk and finished goods execution processes.
- Co-Products and By-Product Planning and Reporting
If a batch process produces a single output, the product is known as a “primary product.” If any process produces multiple outputs, then the products are called “co-products.” Similarly, a batch process may also produce unintended outputs along with primary or co-products; these products are known as “by-products,” which still have economical value.For example, raw milk processing can result in co-products such as skimmed milk with varying percentages of fat content and produce raw cream as a by-product. - Mixed Mode Manufacturing
Typical dairy processes involve at least two steps. Bulk production is typically the first step; this is when the raw materials or ingredients undergo physical or chemical changes, such transformations are irreversible. Process manufacturing is best suited for bulk production processes where multiple products are produced.The second step is filling the bulk as finished goods. This process always has single output products, and discrete manufacturing is best suited for the finished goods. There is also a need for mixed-mode manufacturing, where the process manufacturing method is used for bulk production and discrete mode is used for filling. - Partial Batch Picking and Completions
Production always happens in fixed batch sizes because of capacity constraints. As a result, production planners may release work orders based on various demands and material availability calculations, but actual completions are driven by capacities of the machinery and resources involved, production lines that are available, etc. The solution should consider partial material picking, ad hoc material requests, fixed lot multiplier size of ingredients, etc., and allow for partial completions accordingly. - Plan and release work orders based on the availability of raw materials
Some main ingredients are available in abundance which the companies may process and store for later use. For example, milk can be converted to skimmed milk powder to enhance shelf life. Similarly, butter oil or raw cream extracted from raw milk can be stored for later use. Planners may decide to utilize the alternate ingredients when there is a scarcity of the main ingredient, or the cost of production is lower than conventional ingredients. The solution needs to involve maintaining an alternate bill of materials so that planners can select the recipes accordingly. - Over completion and under completion functionality for bulk and finished goods
Often, the bulk production process results in either overproduction or underproduction, as it involves chemical or thermal processes. The result is completions that may result in a gain or loss. If over-completions are reported where ingredients used remain the same, then there is a gain. If the ingredient usage is the same as the standard, but the output is less, then there is a loss due to under-completions. System solutions should define thresholds where completions don’t deviate from allowed units or percentages. The thresholds can be configured at the manufacturing plant level, item level, or work order level. - Rework and transform functionality
Dairy processes are subject to stringent quality checks and often require reprocessing based on quality rejections. Rework functionality offers the ability to consume previously produced bulk and report a new lot of the product which passes quality requirements. Similarly, transform functionality is used when the bulk can be subjected to further chemical processes before filling. For example, raw cream, which is produced as a by-product, can be further transformed into frozen cream, which has a longer shelf life. Oracle Manufacturing Cloud has built-in rework and transform flows that reduce the manual workarounds of inventory account alias transactions and sub-inventory transfer transactions. - Plan and release material movements depending on individual batches
The actual production area often has space constraints and requires material movement from Raw Material Store to WIP Store when actual production starts. Supply chain orchestration should allow planning of raw materials and ingredients by considering current stock in the production area and suggesting internal transfer requests from source sub inventory or inventory organizations. Out-of-the-box Oracle Supply Planning and Planning Central are robust planning engines that analyze the demand and current on-hand inventory and sub inventory levels and recommend relevant transfer requests. - Grouping of transfer orders for internal movements based on individual departments
There may be different treatments for each product, so the production lines may depend on the nature of the product. For example, some ultra-high treatment products are tetra packed and have a long shelf life, whereas juice products and fresh milk products have a short shelf life. The internal transfer requests may require the grouping of raw materials and packaging materials from the ingredient store to the WIP store for each of these production departments. - Scaling of batches
There may be situations where the batch or the work order quantity needs to be updated for various reasons. Changes to the output quantity would mean the ingredient quantity, resources, and completion time need to be re-calculated appropriately. This feature of updating all aspects of the batch is known as scaling. The production team has the flexibility of scaling based on batch quantity, primary output, or ingredient availability. The batch would be rescheduled automatically based on the changes. - Material Reservation based on individual batches
A typical plant layout consists of a storage warehouse for ingredients and packaging materials, different production areas depending on product types, and storage warehouses for finished goods, which may require cold storage. All of the different departments have to raise movement requests with the same ingredient store. As there may be common ingredients, the materials may have to be reserved based on the completion schedule to avoid shortages during actual production. Oracle Manufacturing has a native reservation feature that places hard allocation of the components to particular work order so that other work orders cannot consume the same lot.The number of business processes that are streamlined and simplified hold the key to a successful implementation.
A case study
Finally, let’s hear how the Oracle Cloud has set one dairy manufacturer up for success.
Our client, one of the biggest dairy and juice manufacturers in the Middle East, is focused on making this nutritious and versatile beverage widely available to its customers. Headquartered in Dammam, Saudi Arabia, it owns 23,000 cows, makes 150 distinct products, and is the largest unit of the business conglomerate to which it belongs. Its operations span Saudi Arabia, Kuwait, Oman, Qatar, Bahrain, and the United Arab Emirates.
Before working with Inspirage, this company did not have a single system for tracking its manufacturing and distribution activities. Instead, it had relied on a patchwork of older solutions to accomplish this goal. Business leaders hoped that moving several of their business functions to Oracle ERP and SCM Cloud would support timely and consolidated reporting and give them full visibility into, and complete control of, their supply chain.
With their new Oracle ERP and SCM implementations in place, the company is recording and reporting everything correctly, giving it a clear-cut sense of performance that it previously lacked when working mostly within Excel. Monthly targets are more achievable, and operations as a whole are tightly controlled and compliant.
The retail integration for van sales in Oracle ERP has been an especially big revenue booster. Finance teams now have a consolidated view of group financials, as requested by the company’s chief financial officer. Accordingly, they can close their books within a 5–7-day window. The integration with Oracle ERP allows them to track cow lifecycles and optimize milk production, with nothing left to chance. Full visibility into their operations and complete control of their supply chain has set up this dairy manufacturer for long-term success. Learn more about this project in our Customer Spotlight.
Inspirage understands the challenges global companies face with complex manufacturing processes. We can help your business achieve a sophisticated solution to address these needs. If you are unsure about moving to Oracle Cloud due to gaps between your business requirements and Oracle’s Cloud offering, it’s possible that we have already built a solution to bridge that gap. If not, we can customize something to fit. We will do the work behind the scenes, so you can focus on growing your business.
Please visit the Oracle Cloud Marketplace to see a complete listing of Inspirage Solutions.
As the Integrated Supply Chain Specialists, with recognition from Gartner, IDC, and winners of Oracle’s ERPM (Enterprise Resource Planning & Management) & Supply Chain Management Cloud Partner of the Year (Global) awards in recent years, Inspirage is uniquely qualified to be your success partner. Whether you are upgrading your on-prem system or have decided to move to the cloud where continuous improvement is built-in, our team is prepared to guide you on your transformational journey. Contact us to learn more.